Our Services
Stand out from the competition with efficient & high quality language services
Offer Quality Language Services
LANGUAGE ACCESS IMPLEMENTATION
Increase access to quality services to Limited English-Proficiency individuals with our eight-step implementation plan.
Reduce language barriers, errors, and costs when working with LEP clients by starting or improving language services in your organization.
SPANISH PROFICIENCY TESTING
Testing your employees on their second language skill levels reduces errors, guarantees quality, and improves service standards. Our tests include industry-specific terminology to guarantee your staff understands the advanced terminology needed to perform the work in Spanish.
Our tests are evaluated by native Spanish speakers with a professional background in language, interpreting, and translation, using the same grading scale to ensure standardization and unbias results.
HR SPANISH HIRING SUPPORT
Ensure that your Spanish-speaking employees can provide the best quality for your clients by making us part of your HR team as needed.
The cost of hiring a new employee can be high. Ensure that your Spanish-speaking staff can provide the best quality for your clients. We’ll meet with your top candidates to test their Spanish written and oral proficiency.
TRAINING & CAPACITY BUILDING
Increase employee retention and satisfaction with culturally competent training that increases their skills when working with Latinos and other Limited English-Proficient communities.
Our training is customized to your industry and organization’s needs, including their virtual, hybrid, or in-person delivery format.
Frequently Asked Questions
(FAQ)
What does Limited English-Proficiency (LEP) mean?
Any individual, regardless of country of origin, who does not speak English as their primary language and speaks it less than very well is considered to have a limited proficiency.
Why should my organization improve communication with LEP communities?
There are over 16 million Limited English-proficiency individuals in the US, and they live in every state of the country. LEP communities report longer waits, less access to services, lower quality of services, and suffer from more severe communication errors. Providing quality language services with cultural competence breaks language barriers and reduces disparities.
Where are you located and where do you offer services?
We are located in New Jersey, but thanks to our team’s location and technology, we are able to offer our services to any organization within the United States and its Territories.