Bilingual Proficiency Testing

Your clients deserve quality services in their preferred language without sacrificing quality.  

Let's work together!
Joana Tudela and Ruben Machaen

Test Your Bilingual Staff 

 

Reading Comprehension

Testing your employees on their second language skill levels reduces errors, guarantees quality, and improves service standards.

Our tests include industry-specific terminology to guarantee your staff understands the advanced terminology needed to perform the work in Spanish.

Our tests are evaluated by native Spanish speakers with a professional background in language, interpreting, and translation, using the same grading scale to ensure standardization and unbias results.

language skills measured

Writing

Industry-Specific Terminology

Translation

Oral Proficiency

Start testing your staff today!

What Makes Our Tests Unique

What Makes Our Tests Unique

Comprehensive Language Proficiency Testing that offers flexibility to meet your specific business needs.

Multiple layers of security, such as screen locking, different proctoring levels, and other anti-cheating technologies, are included in all tests.

Speaking proficiency is tested with a live virtual section with a native Spanish speaker team member.

Select from a list of industries to test specific terminology, making sure your employee not only speaks at a professional level but knows the language needed to provide quality services.

HR Bilingual Hiring Support 

Make us part of your hiring team! The cost of hiring a new employee can be high. Ensure that your Spanish-speaking staff can provide the best quality for your clients by testing their Spanish proficiency and industry-specific terminology knowledge.

Once you have your top three candidates, we will meet with them to test their Spanish written and oral proficiency. After reviewing the test and interview results, we will provide a skills report and recommendation on their Spanish proficiency and how they match your organization’s goals.

1:1 MEETING

Let’s get to know you and your needs so we can adapt our testing and interview process to your needs.

SPANISH PROFICIENCY TESTING

We will test writing, reading, and oral skills for your top 3 candidates who will provide services in Spanish. Our test also includes industry-specific terminology.

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REPORT & RECOMMENDATIONS

After reviewing test results and speaking with each candidate, we will provide you with a skills report and recommendation on their Spanish proficiency and your organization’s goals.

 

 

Frequently Asked Questions
(FAQ)

Why Test Spanish Speakers?

Even though your Spanish-speaking staff might be able to communicate in both languages, it does not guarantee that a person has the specific ability to provide services at a professional level, translate information, or interpret in particular settings. Moreover, just because someone speaks a language at a native level does not mean they know specific industry terminology such as medical, legal, or financial.

When should I test my employees?

Ideally, all individuals offering services in a language other than English should be tested during the hiring process. Hiring costs are high, and you will reduce rehiring costs by hiring the right person the first time. Additionally, you should test your staff regularly to ensure their language proficiency has increased or stays at your preferred quality. 

I don’t need to hire or test many people as my business is small, do you offer packages for small businesses?

Absolutely! We understand that every business is different and has unique needs. You can hire us to be part of your HR team on a regular basis or as one time need.

Who should I test?

Ideally, every person who is providing services in Spanish for your clients should be tested for proficiency levels. This ensures that your clients receive quality services at a professional level and using appropriate terminology. This reduces communication errors, increases your brand’s loyalty, and improves client satisfaction. This applies to all languages, not just Spanish.

What if I want to test employees in other languages besides Spanish?

If you are looking for testing other languages, contact us to see if any of our partners can meet your needs.

Ready to break language barriers and enhance healthcare equity?

Explore our services and revolutionize your healthcare communication today.

LET'S WORK TOGETHER