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Stay informed with expert advice, industry updates, and actionable tips on language access and cultural competency.

Language Access: A Vital Component of Patient Safety
Patient safety and satisfaction are cornerstones of effective healthcare. Patient Safety Awareness Week is an opportunity to reflect on how language access impacts these outcomes. For patients with Limited English Proficiency (LEP), communication barriers can lead to...
Overcoming Language Access Challenges for ACA Compliance
Language access is a cornerstone of equitable health, yet it remains a critical challenge in healthcare. Particularly as compliance with ACA Section 1557 becomes more stringent under the 2024 updates. These updates underscore the critical role healthcare providers and...
ACA Section 1557 Compliance 2024: Advancing Health Equity
Equity in healthcare is more than a goal; it’s a legal and ethical responsibility. It has far-reaching implications for patient outcomes and organizational success. At the heart of this movement lies the Affordable Care Act’s (ACA) Section 1557. This prohibits...
The Critical Role of Medical Interpreters in Healthcare
Medical interpreters are essential to delivering high-quality care for patients with limited English proficiency (LEP). Language barriers can create significant challenges in healthcare settings, where accurate communication is critical to patient outcomes. Medical...
The Importance of Language Access Training in Medical Education
Language access training is crucial for medical students. It helps them work better with interpreters and ensures everyone gets equal care. This training teaches students how to talk to patients who don't speak English well. It also shows them how to respect different...
Navigating Interpreting Services: A Guide for Medical Professionals
Medical Interpreting Services are invaluable partners in ensuring that patients understand their medical information and can effectively communicate with their care providers. Medical interpreters play a crucial role in providing quality care for patients with limited...
How to Implement Proficiency Testing for Bilingual Employees
Implementing proficiency testing for bilingual employees is crucial to ensure that language skills meet the demands of diverse job functions and client interactions. According to the U.S. Census Bureau, over 21% of adults in the United States speak a language other...
How to Enhance Patient Safety With Quality Language Services
The Importance of LEP Patient Safety Did you know that patients with Limited English Proficiency (LEP) are at greater risk for infection, falls, and surgical delays? These potentially preventable incidents could affect roughly 25 million people who are...
Barriers in Healthcare for the Latino Community
The Latino Community is the second-fastest-growing ethnic group in the United States. Although statistics are changing quickly, many Latinos speak English less than very well, making them Limited English-Proficient (LEP). More specifically, 40% of the nearly 25...
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