Healthcare Focus Groups with Limited English-Proficient

Empowering LEP Healthcare Communication for Optimal Outcomes

Joana Tudela | Language Access Implementation

Bridging Language Barriers for LEP patients

At Culturizing Access, we understand that providing high-quality healthcare services to Limited English-Proficient (LEP) clients can be challenging. Language barriers can often lead to miscommunication, misunderstanding, and poor health outcomes. That’s why we offer healthcare focus groups with LEP patients to help improve communication, patient satisfaction, and health outcomes.

Our focus groups are designed to gather feedback and insights from LEP patients about their experiences with your healthcare services. We aim to understand their needs, preferences, and concerns, and use this information to inform and improve our services. The focus groups are conducted in the patient’s preferred language and are facilitated using trained simultaneous interpreters to ensure accuracy and understanding.

Our focus groups cover a range of healthcare services, including primary care, specialty care, mental health, and more. We also welcome feedback from caregivers and family members who support LEP clients.

What Makes Us Different from Other Focus Group Facilitators

The barriers posed by language differences can often lead to miscommunication, misunderstandings, and ultimately compromise health outcomes. In response to this critical issue, we have developed a pioneering solution – healthcare focus groups specifically tailored for LEP patients. Our all-encompassing approach covers primary care, specialty care, mental health, and more, and we welcome valuable insights from caregivers and family members who support LEP clients. 

Focused on the LEP patient’s lived experience

Trained simultaneous Interpreters used for multiple languages within the same group

Patient materials in their preferred language

Translated meeting transcript for report

Patient Participation

Stipend included

Report with language services and health services recommendations

Frequently Asked Questions
(FAQ)

Why should my organization improve communication with LEP communities?

There are over 16 million individuals with Limited English-proficiency in the US, and they live in every state. LEP communities report longer waits, less access to services, lower quality of services, and suffer from more severe communication errors. Providing quality language services with cultural competence breaks language barriers and reduces disparities. 

Why should I start with language needs and capacity assessment?

You first need to know where and where you need to be. For this, we recommend an assessment that will review the LEP and Latino community in your service area and see what resources you currently have and need to implement. Stand out from the competition with efficient language services that will make you the number one choice for LEP clients!

How do I know if your packages are a good fit for my business?

Let’s talk! Set up a meeting with me on Calendly so I can better understand your exact needs, budget, and deadline. From there, we can determine what services are a good fit for your business needs. Schedule a call with me by clicking here.

Ready to bridge language gaps in healthcare?

Contact us to learn how we can support your organization’s compliance and training needs!