Empower Your Team, Be Compliant, Enhance Patient Care.
Take your language services delivery to the next level for LEP patients!
Elevate your healthcare services for Latino and Limited English Proficiency (LEP) clients with Culturizing Access. Our expertly designed programs ensure effective communication, compliance, and improved outcomes by breaking down language barriers.
Our Transformative 4-Step Language Access Program
Empower your team, comply with regulations, and enhance patient care for Latino and LEP communities. Culturizing Access offers a 4-step program designed to take your language services delivery to the next level.
Assess: Comprehensive Language Access Evaluation
Our initial step involves a thorough assessment to understand your organization’s current language service capabilities and identify the needs of your LEP populations.
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- In-depth language needs and capacity assessments.
- LEP patient journey walk-throughs for real-world insights.
- LEP and Employee Language Access Focus Groups from unbiased evaluators
- Detailed focus group discussions with LEP patients and employees to gauge quality and satisfaction regarding language access and care.
Develop: Strategic Language Access Planning
Following assessment, we work with you to develop tailored strategies and tools that strengthen your organization’s language access framework.
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- Creation and implementation of comprehensive language access plans.
- Bilingual employee proficiency testing and certification.
- Standard Operating Procedures (SOPs) development.
Train: Culturally Competent Communication Programs
Training your staff is crucial for implementing effective language access services. Our programs are designed to enhance cultural competence and language-appropriate communication.
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- Interactive workshops and seminars, available in various formats.
- Customized training modules for staff, available in various formats.
- Curriculum translation services to facilitate multilingual education.
Outreach: Engaging LEP Communities
The final step focuses on outreach to LEP communities, ensuring they are informed and aware of the available language services, there by enhancing patient engagement and trust.
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- Development of multilingual marketing and outreach campaigns.
Join Us in Fostering Equitable Healthcare Communication
Contact Culturizing Access to begin transforming your organization’s approach to language access, ensuring every patient receives the care they need in a language they understand.
Explore CLAS Standards
Dive into the CLAS Standards with our simplified educational video to help your organization provide culturally sensitive and language-appropriate care.
Frequently Asked Questions
(FAQ)
Why should my organization improve communication with LEP communities?
There are over 16 million individuals with Limited English-proficiency in the US, and they live in every state. LEP communities report longer waits, less access to services, lower quality of services, and suffer from more severe communication errors. Providing quality language services with cultural competence breaks language barriers and reduces disparities.
Why should I start with language needs and capacity assessment?
You first need to know where and where you need to be. For this, we recommend an assessment that will review the LEP and Latino community in your service area and see what resources you currently have and need to implement. Stand out from the competition with efficient language services that will make you the number one choice for LEP clients!
How do I know if your packages are a good fit for my business?
Let’s talk! Set up a meeting with me on Calendly so I can better understand your exact needs, budget, and deadline. From there, we can determine what services are a good fit for your business needs. Schedule a call with me by clicking here.
